your multichannel communication platform
centralization and management in a multichannel vision!
With journey mapping you will have numerous insights on which path to take to achieve excellence in service, knowing the right time to approach, the appropriate language and the most appropriate solution for each client.
Know the origin of each lead that arrives, whether through paid or organic campaigns.
Get to know the customer's feelings in each interaction, the positive, negative, more or less efficient points and moments of satisfaction and complaint during conversations with the teams.
Have the main unified data of the lead that wants to talk to your company and find out if he is qualified or not for your business.
Monitor your relationship with consumers in the digital world, whether by WhatsApp, email, calls, chatbots or video calls.
the timeline is created automatically, without the need for employees to manually input data into the system!
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