See the news and news from Reach that were featured in the press!
→ imprensa@reach.com.br
Reach aims to double speech analytics users by 2022
Reach, a company that offers a speech analytics solution in Portuguese to monitor sales and service contacts, expects to double the number of users in 2022.
16 companies open job and internship vacancies; see list
99, Divino Fogão, Escola Conquer, BHS, DestinoBras, Camerite, Cignifi, Reach, Zappts, Grupo Nexxees, CondoConta, Cubos Academy, vhsys, Grupo Oscar, Leadster and M2 Center are the companies with open selections.
With omnichannel technology for conversation transcription, Reach recovers 15% of lost leads
Knowing the behaviors and feelings of leads and customers is one of the main goals of the Reach platform, a technology based on Artificial Intelligence...
Aware of the current consumer journey, Reach seeks repositioning and launches new omnichannel technology
New strategy aims to accompany the company's growth with 24,000 active users on the platform and projections of R$ 28 million in annual recurring revenue
Reach launches timeline that shows customers' digital journey
The novelty shows, in a modern and dynamic timeline format, all interactions made between customers and their consumers by call, chatbot, WhatsApp, email and video calls.
Reach and Dan Inn Express Salvador offer solution for more mobility and guest care during pandemic
QR Code enables communication inside and outside the hotel without the need for devices in the rooms and common areas of the building; solution points to a new trend in service.
Digital channels are the best service option during a pandemic
In addition to Clara, Equatorial's artificial intelligence, the company also offers other forms of service through digital means, such as the Equatorial Energia Application and the distributor's new website.
ReachLocal's Latam operation is acquired by Brazilian entrepreneurs
Subsidiary in Brazil is headed by entrepreneurs Thiago Santos and Leonardo Simão, who combine vast experience in the digital marketing, e-commerce and retail segments.