Manifesto
the smart recipe is the missing piece for you to know the reality of your company
what is "smart recipe"?
Professionals looking to work to increase company revenue are all looking for clarity about their customers amid murky data and information. What's more, they accept such confusion as normal, incomplete, stale, distorted data within CRMs and customer service tools.
The "smart recipe" concept translates the new way of operating based on reality, not opinions.
reach and its new way of working
After working together with thousands of customers, the main difficulties in generating results, from capturing new customers in the digital world, and connecting these leads with the entire journey (sales and service), in these eight years of Reach's history, we create a new way of working based on the customer's reality. This concept is called a "smart recipe".
With the efficiency and results delivered from this new work model, the mission of sharing it among companies across the country arises. We want to create a community formed by people who believe in the power of technology united to a single truth of data! THE REALITY.
See below how the “Smart Revenue” methodology works:
why use this new concept to generate revenue?
Most companies have many challenges to connect with the true situation of their business, especially in stages of high volume of interactions with customers, in the most diverse channels. Marketing, sales, customer success and finance teams work in silos of processes and data, and most of the time without the real perception of everything that was said by customers throughout the journey and experience with the various departments.
The result? Unpredictable income. Inefficient teams. Fragmented and incomplete data. Leaders forced to make tactical and reactive decisions. Predictions that routinely miss the mark. Executive turnover, staff turnover and missed opportunities valued in the billions.
With Reach, you have unified data across all industries, actionable insights, action automation, enterprise-wide transparency, consistent execution and control of everything that happens.
problems a revenue intelligence platform will solve
55% of salespeople admit they don't store leads and customer data in their CRM. Sales reps who already spend nearly 30% of their time each week manually entering data.
Source: Hubspot
88% of companies consider that the lack of clarity and precision in customer data impacts their bottom line.
86% of a company's data is unstructured.
Fonte: Experian Research
94% of B2B companies have obsolete or incorrect data, whereas CRM data declines by 30% to 70% per year.
Fonte: Forbes Research
the benefits of connecting the business through data
reach revenue intelligence platform
where everything that is said by customers is unified and transformed into data that generates results
With each conversation with the customer by phone, video call, email or WhatsApp, our AI captures, transcribes and analyzes the information transforming it into structured data. From there, she delivers insights and suggests actions based on individual interactions.
Our platform identifies and reveals the truth hidden within CRMs and other systems, and helps the company to relate to its consumers in a personalized and automated way.
the results with reach
Reduction of
20%
on missed calls
Increase of
25%
in revenue per agent
recovery of
80%
of lost business
group companies:
